Posted on Google
Chetan Kunwardia1 days agoTrustindex verifies that the original source of the review is Google.
Following my negative review below, the Management called me to apologise and learn more about my experience. The manager was very professional and took time out to understand my experience. They provided in house training to the staff. With this in mind I feel the staff really care and wanted to always provide excellent service. As such I now rate the business 4 starts. Extremely poor call centre staff. Their call receiving centre are unhelpful, poor command of the English language and dont know what is going on. It was impossible for me to speak directly to the Shop staff. When they promissed me a call back, this never happened. I had to physically drive to the shop to resolve my issue. Once at the shop my issue was resolved immediately. PLEASE CLOSE DOWN YOUR CALL CENTREPosted on Google
Ryan Larkin3 days agoAbsolutely appalling service. Do NOT use this company! Watchdog Locksmiths left my vulnerable mother-in-law in a potentially dangerous situation by failing to fix her back door lock, leaving her home unsecured. The engineer misaligned the door, which meant the back door would not lock properly. Despite attending to resolve the issue, he was unable to fix it. To make matters worse, the engineer arrived without a uniform and was unable to open a key safe. You would expect a professional locksmith to have the necessary skills, equipment and experience to carry out such a basic job, especially when dealing with a vulnerable person whose safety and security should be the absolute priority. Instead, we were left with a faulty lock, an insecure back door and a vulnerable family member potentially at risk. This is completely unacceptable and shows a shocking lack of professionalism and competence. How can a locksmith company leave a vulnerable person’s home unsecured and consider the job done? The whole point of calling a locksmith is to ensure someone’s home is safe and secure, not to leave them in a worse situation than before. I would strongly advise anyone considering using Watchdog Locksmiths to think twice. Based on our experience, I would not trust this company with the safety and security of my family’s home.Posted on Google
Anna Lakatos6 days agoTrustindex verifies that the original source of the review is Google.
Xavier made it to the rescue in lighting speed and let me back into my flat within 15 mins. Great service, recommend!!Posted on Google
Shakir R6 days agoExcellent service from Xavier! Very helpful, friendly and professional. Made everything quick and easy. Highly recommend!Posted on Google
Dee Thomas7 days agoVassal very professional, and pleasant person.Posted on Google
Steve Miley16 days agoExcellent service from Vatsal - efficient booking arrangements, clear re costs, efficient and effective lock change and such a friendly nice guy to have in the house. Will definitely use again.Posted on Google
Tabarak Sadik21 days agoNot sure how you got my review removed. I am a genuine customer and your company has ripped me off charging £300 to gain entry into my property when the rate established by the master locksmith association puts it at £90+vat.Posted on Google
Terrell Cox21 days agoWe accidentally locked ourselves out of our flat at 2:30 in the morning. Vatsal came right over and quickly got us back in. No damage to the door. Very courteous and great communication. He was a life saver. Highly recommendPosted on Google
ryan porter38 days agoHe arrived very quickly and managed to open my car with the keys locked inside. Would highly recommend!Posted on Google
A D39 days agoValsai what a life saver. I walked out of my house and pulled the front door closed and literally milli-seconds later realised that I had left my door keys on the side and now I've locked myself out great. Panic set in but I then remembered seeing a locksmith near were i live on Greenford road and (luckly i had my car keys at the time) so I drove down to thier office as I couldn't remember thier name but had driven past thier offices hundreds of times, saying good to know, but shouldn't need to use them!!!. Well today was that day. So I dropped in, I didn't have to wait long, and was greated by a helpful staff member who talked me through the booking process via WhatsApp, essy. I booked a locksmith via thier WhatsApp in the shop. it was confirmed in circa 5-10mins, I then drove back home 20mins later arriving back to be greated by one of the locksmiths waiting. He greated me as Valsai and talked me through the various options he had for trying to get me back in with the very, very, very last distructive option of having to drill out the lock, which neither of us realy wanted. which was a blessing to hear as if you've ever watched rogue traders you'll understand. This company in my eyes are 100% not that, nice feeling to have when your in such a position what ever time of the day. Valsai, was chatty and sincere about his work and reassuring to me that he was determined to get the lock open in under 30mins, which he did which was a relief. Prior to paying he offered me an option to purchase one of their upgrade serial linked locks, which if you did what I did, all you need do is go down to thier office with ID and the key reference and they will cut you a replacement key based, which is less than it cost for an emergency call out, to me value for money. I declined as funds a bit tight now more so due to this issue, but he wasn't pushing for a sale, he did advise if I changed my mind I could just go back to the office and pick one up there. Definitely thinking about it now, its cheaper than an emergency call out even if its in norm working hours.. Again as I have already said, these guys are definitely 5 star and actually come across as all genuine locksmiths...One thing I've learnt from today is check out registered locksmiths in your area who offer the registered lock system because it will save you money in the long run, even if you never need to call them ou, its peace of mind, thanks.
Commercial Locksmith Services – Professional Business Security Solutions
Need a trusted commercial locksmith in London? WD Locksmith secures offices, doors & shops with expert services you can rely on. Fast, professional & trusted.
Commercial Locksmith Services – Professional Business Security Solutions
Need a trusted commercial locksmith in London? WD Locksmith secures offices, doors & shops with expert services you can rely on. Fast, professional & trusted.
Fast, Reliable & Professional Security Solutions for Your Business. When your business security is at stake, you need a locksmith partner you can trust. Our commercial locksmith services are tailored for businesses across London, the Home Counties and surrounding areas — providing fast response times, professional installations, and expert security upgrades that protect your assets, employees and peace of mind.
See Why Customers Rely on Watchdog Locksmiths. Locksmith Reviews.
What We Do for Commercial Clients
We work with business owners, landlords, facilities managers and site supervisors across London, the Home Counties and Huntingdon. Whether you’re facing a security emergency or planning a premises upgrade, our qualified locksmiths provide a professional and prompt service backed by experience and industry accreditation.
Our services include:
Proudly Protecting Homes & Businesses Across London
How it works
01
Initial Contact
You can reach WD Locksmiths around the clock via phone or our website. We are available 24/7, ensuring immediate response to all your emergency locksmith.
02
Assessment & Quote
Our skilled locksmiths quickly assess your issue and provide a transparent, competitive quote before beginning any work.
03
Resolution
We dispatch an experienced locksmith to your location who arrives equipped to handle any lock repair or replacement swiftly and efficiently.
04
Follow-Up
After resolving your issue, we conduct a follow-up to ensure your complete satisfaction with our service and to provide further assistance if needed.
Why Choose Watchdog for Your Business?
Real Reviews
Real Relief. Real Service.
“No call-out charge – genuinely refreshing. 5⭐️.”
Sophia Reynolds
Head of Operations at Brightwave
“Talked me through everything, upfront price, very professional.”
Marcus Bennett
Director of Marketing
“Changed all our locks after a break-in. Felt safe again immediately.”
Christopher Johnson
Team Lead, Horizon
“WhatsApp’d a photo – had a price in minutes. Job done fast.”
Ethan Ramirez
Director of IT
Everything You Need to Know Before You Call
Do you offer commercial locksmith services outside of London?
Yes. While we’re based in London, we also cover the Home Counties and extend our service up to Huntingdon. Our mobile locksmiths are strategically located for fast business callouts.
Can you help if we’re locked out of our office or warehouse?
Absolutely. We offer 24/7 emergency lockout assistance for all commercial properties. A qualified locksmith can usually be on-site within 30 minutes, with no call-out charge.
What types of commercial locks do you work with?
We handle all major commercial locking systems including euro cylinders, mortice locks, digital locks, access control systems, shutter locks and master key suites. We only fit high-quality, insurance-approved components.
Do you install access control or keyless entry systems?
Yes. We supply and install a range of digital and keyless systems to suit businesses of all sizes—from standalone coded locks to fully integrated multi-door access control with staff permissions.
Are your locksmiths vetted and qualified?
All our locksmiths are DBS-checked, trained, and fully insured. We do not outsource work to unverified contractors—every job is handled by our trusted in-house team.
Can you provide maintenance or scheduled servicing for business locks?
Yes. We offer ongoing support, including lock maintenance, security audits and scheduled servicing for multi-site businesses or high-traffic premises. Talk to us about setting up a tailored service agreement.